- Call us at (866) 655-2113 or fill out the form with your insurance details.
- We check whether your plan has out-of-network benefits. It costs nothing.
- We explain what your plan may pay, what you may owe, and your self-pay options. You decide after that.
What 'out-of-network' means
It means we don't have a contract with your insurer. Your plan may still cover part of the cost, usually with a higher deductible or coinsurance than in-network care. Whether it does depends on your plan. We'll tell you what we find before you commit.
Questions to ask your insurer
- Do I have out-of-network benefits for outpatient substance use treatment?
- What is my out-of-network deductible?
- What percentage do I pay after the deductible?
- Do I need pre-authorization?
Self-pay
To confirm: self-pay price or range, payment plan, sliding scale, or none. Call us and we'll explain what's available.
TennCare and Medicaid
To confirm. Because we're not in network, we're not able to accept TennCare at this time.
What affects cost
- Your plan's out-of-network benefits, if any
- The substance and how long you've used it
- How long your treatment plan runs
- Whether you need medication
No insurance?
You still have options. Read: Detox options in Memphis when you don't have insurance. Detox in Memphis without insurance
Frequently asked questions
Do you take my insurance?
We're not in network with any plans right now. We can check whether your plan has out-of-network benefits, for free, and explain what that could mean for you.
Does it cost anything to check my benefits?
No. The benefits check is free and doesn't commit you to treatment.